Billing Terms and Conditions

Billing Terms and Conditions for thestrap.co

These Billing Terms and Conditions ("Agreement") govern the use of the payment services provided by thestrap.co ("Website") and outline the terms under which customers may make purchases on the Website. By accessing or using the Website's payment services, you agree to comply with and be bound by these terms. Please read this Agreement carefully before using the Website's payment services.

1. Payment Options and Method:

1.1 Shopify Payment: We offer Shopify Payment as a secure and convenient payment method for your purchases and accept Visa, Mastercard, American Express, Discover, and Diners Club debit and credit cards
1.2 Paypal: We also accept PayPal as a payment option. When you choose to pay with PayPal, you will be redirected to the PayPal website to complete your transaction. Please note that you must have a valid PayPal account to use this payment method
1.3 All transactions will be processed in the currency displayed on the Website.

 

2. Pricing and Product Information:

2.1 The prices listed on thestrap.co include applicable taxes, unless otherwise stated.

2.2 Product descriptions, specifications, and availability are provided on the Website to the best of our knowledge and accuracy. However, we do not warrant that such information is error-free, complete, or up-to-date.

3.Order Confirmation and Cancellation:

3.1 After placing an order on thestrap.co, you will receive an order confirmation email containing the details of your purchase.

3.2 You may cancel your order within 8 hours of the order confirmation. Please contact our customer support team at info@thestrap.co to request cancellation.

4.Shipping and Delivery:

4.1 We are offering Free Shipping

4.2 The estimated delivery times provided on the Website are approximate and subject to unforeseen delays.

Order processing time : 1 - 3 Business Days

Delivery time : 7 - 15 days

5. Refunds and Returns:

5.1 We strive to provide the best products and services. If you are not satisfied with your purchase, please refer to our refund and return policy outlined on the Website.

5.2 Refunds will be processed in accordance with our refund policy and will be issued to the original payment method used during the purchase.

6. Privacy and Data Protection:

6.1 We value your privacy and employ industry-standard measures to protect your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

7. Compliance with Google Merchant Policy:

7.1 We strictly adhere to Google Merchant Policy to ensure a safe and trustworthy shopping experience. Our billing practices and policies are designed to comply with these guidelines to maintain the integrity of our online store.

8. Modifications to the Agreement:

8.1 We reserve the right to modify, update, or replace any part of this Agreement at our sole discretion. Any changes will be effective immediately upon posting on the Website.

8.2 It is your responsibility to review this Agreement periodically for updates.

9. Contact Information: If you have any questions, concerns, or inquiries regarding these Billing Terms and Conditions, please contact our customer support team at :

Customer support hours: Monday - Saturday 08:00 - 19:00

Email: info@thestrap.co

Phone: +60166882759

By using the payment services on thestrap.co, you acknowledge that you have read, understood, and agree to be bound by these Billing Terms and Conditions.

Last update : 11 June 2023